Conybeare Solicitors Logo
W we are
homeclient → new client

New Client

If you are interested in retaining our legal services, please read the following information to help you be prepared

Understanding your requirements

Clearly, before you become a client, we need to understand what advice and assistance you need so we can be sure that we can help you. We do not take on all clients that come to us. This is simply because as specialists we only work with those clients whose requirements fall within our areas of expertise. However, assuming that we can, then it is up to you to decide if you wish to use us.

You will have already seen the depth and coverage of our specialist services. By restricting ourselves in this way, we ensure that we remain focussed on our key areas. If we are able to help you, then we tell you that we can and we will do so.

However, if your requirements fall outside of our key areas, then we may recommend you to another firm who themselves are specialists in the required area. Sometimes we can give you a choice, other times we would suggest a particular person. In these cases, there is of course no obligation on you to use or follow these suggestions.

We have tried to provide some answers to the most frequently asked questions (see FAQ), but we appreciate that this may not cover everything.
If you would like to instruct us, or if you have any questions or queries before deciding, then please do not hesitate to contact us.

How to instruct us?

+Identification Documents

Under the Money Laundering Regulations, we are obliged to ensure that we identify all of our clients. We need to check that you are who you say you are. This is not because we do not trust you, but because there is a legal requirement for us to do so. In fact, no lawyer should accept you as a client without these documents, unless of course they breach the Regulations, which can have very serious ramifications. These requirements apply to all clients without exception; individuals as well as companies (in respect of the directors).

+Acceptance of Terms of business

As with all businesses, we have terms which govern the basis on which we work for you. Our terms cover all of the situations which we think may arise during our professional relationship. The most important of these is normally costs, and we do what we can to explain to you how we charge you for the work we do. This can be on an hourly rate, a fixed fee or based on a percentage of the value of a transaction. Whichever it is, we will always make sure that you know in advance so there are no hidden surprises.

We will provide a Client Schedule, which summarises your contact details & instructions, a fee estimate or fixed fee and details of your solicitor. We need this signed and returned to us before we start working for you.

+Payment in advance

As a new client, you will have no trading history with us. Due to the nature of our work, where we use our resources to help you, we need to be sure that you pay us on time. To help achieve this, we may require you to pay a certain amount of our anticipated fees in advance. This will be detailed in your Client Schedule and is determined by our professional estimate of the likely cost for completing the work for you. In this way, you can be sure that we have carefully considered the work involved and our estimate or fixed fee is both for you and us!

At any time, please don’t hesitate to contact Steven Conybeare for a discussion.